TERMS & CONDITIONS

1. SERVICE DESCRIPTION

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Xtreme B-Force Martial Arts provides structured martial arts training programs delivered over a 12-month membership term, unless otherwise agreed in writing.

Training is delivered as part of a year-round program, not on a per-class basis.

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2. FEES & PAYMENT OBLIGATIONS

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• Membership fees are payable regardless of attendance

• Fees are calculated on an annual program basis

• Payments remain payable during public holidays, school holidays, illness, injury, personal circumstances, timetable changes, or academy closure periods (including the December shutdown)

• Class schedules may be modified due to operational requirements, enrolment numbers, staff availability, or holidays

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Timetable changes do not entitle members to refunds, credits, suspensions, or fee reductions, except where required by law.

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3. CANCELLATION & TERMINATION

 

Fixed-Term Commitment

 

Memberships operate on a fixed 12-month term.

If cancellation is requested before the end of the term:

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• An Early Termination Fee (ETF) applies, calculated as a genuine pre-estimate of loss, consistent with ACL requirements

• The ETF is payable immediately

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Renewal & Notice

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• Memberships automatically renew into a new 12-month term unless cancelled in writing before renewal

• After renewal begins, 4 weeks’ written notice is required

• Fees remain payable during the notice period

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Written Notice

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Cancellations must be submitted in writing via the official cancellation form or email.
Verbal, SMS, social media, or third-party cancellations are not accepted.

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4. NO REFUNDS POLICY (ACL-COMPLIANT)

 

Payments are non-refundable, including for:

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• Change of mind

• Non-attendance

• Illness or injury

• Timetable or instructor changes

• Relocation or holidays

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Refunds will only be provided where required under Australian Consumer Law, including where a major failure of service occurs.

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5. PARTICIPATION, SAFETY & MEDICAL RESPONSIBILITY

 

Martial arts is a physically demanding activity involving inherent risks.

By enrolling, participants (or parents/guardians) confirm that:

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• They are medically fit to participate

• All relevant medical conditions have been disclosed

• No professional or medical restriction prevents participation

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Xtreme B-Force Martial Arts reserves the right to limit, modify, or refuse participation where it is reasonably necessary to protect the safety of the participant or others.

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6. RISK ACKNOWLEDGEMENT

 

Participants acknowledge that:

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• Martial arts training involves inherent physical risks

• Injuries may occur despite reasonable care and supervision

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Participation occurs at the participant’s own risk, subject to the Provider’s obligation to exercise due care and skill under Australian law.

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7. CONDUCT & RIGHT TO REFUSE SERVICE

 

We maintain a safe and respectful training environment.

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Xtreme B-Force Martial Arts may suspend or terminate participation for:

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• Unsafe or disruptive behaviour

• Aggressive or inappropriate conduct

• Failure to follow instructor directions or academy rules

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This right is exercised lawfully and reasonably to protect safety and operations.

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8. PARENTS & GUARDIANS

 

Where the participant is under 18:

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• A parent or guardian is financially responsible

• Parents agree to ensure compliance with all academy rules and safety requirements

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9. PHOTOGRAPHY, VIDEO & INTELLECTUAL PROPERTY

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• Video recording is prohibited unless authorised in writing

• Photography is for personal use only

• Training methods, curriculum, and techniques remain the intellectual property of Xtreme B-Force Martial Arts

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10. PRIVACY & CCTV

 

CCTV operates on the premises for safety and security purposes.

Footage is:

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• Stored securely

• Used only for lawful purposes

• Managed in accordance with the Privacy Act 1988 (Cth)

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11. DISPUTE RESOLUTION

 

If a dispute arises:

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• It must first be submitted in writing

• Xtreme B-Force Martial Arts will be given a reasonable opportunity to respond

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This clause does not remove the right to pursue external remedies under NSW law or ACL.

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12. CONTINUATION OF TERMS

 

These Terms & Conditions:

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• Apply to the initial term and all renewal terms

• Continue unless lawfully amended

• Do not override rights guaranteed by Australian Consumer Law

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AUSTRALIAN CONSUMER LAW STATEMENT

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Nothing in these Terms & Conditions is intended to exclude, restrict, or modify any consumer rights or remedies available under the Australian Consumer Law or NSW legislation.

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Services are provided with due care and skill. Where a service is not supplied as required under law, appropriate remedies will be available in accordance with ACL.